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Welcome to online services with Tina C. Christian, LPC, NCC. I’m honored and excited that you have selected me to be your ally in in your journey to empowerment and or total well-being! To get started a few important reminders: VERIFICATION OF IDENTITY WILL BE REQUIRED. New client’s may be asked to verify their identity more formally by showing a government issued photo ID on the video screen and or an emailed or faxed copy. For self-pay clients or if you have a copay, acceptable payments are American Express, Discover, Health Savings Account, MasterCard, via PayPal. All payments are due prior to services rendered. You will be sent an electronic invoice at the start of each session. Please be on the lookout for an email invitation to the client portal from noreply@therapymate.com with the subject Invitation instructions from Tina C. Christian, LPC,NCC, to set up your online account. This email will also give you additional information about signing into virtual sessions (My VSee Virtual Clinic). Be sure to check your spam or junk folder if you can’t locate the email. The client portal is where we will communicate email messages with sensitive information to protect your privacy. Once you’ve create your client portal account you can send messages. When I respond, you will receive an email from notifications@therapymate.com with the subject Secure message from Tina C. Christian. Remember that you are free to send me messages through the secure app or client portal whenever you like and I will response to them daily, at minimum. You are able to leave me voicemail messages via phone, and I will also respond via the client portal or Virtual Clinic app, unless we schedule a phone session.
All future emails with sensitive information will be sent from me through the client portal or the virtual online platform (VSee Virtual Clinic). Please feel free to refer to the terms of service at any time by saving the appropriate TOS below. A copy of your signed Intake forms/TOS will be stored in your file and available upon your request. Remember that the only stupid or dumb question is the one you never ask, so ask away! I look forward to working with you! Warmest regards, Tina C. Christian, LPC, NCC, TF-CBT Trained _____________________________ “BECAUSE THERE DOES COME A TIME WHEN YOU MUST TALK!” |
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